Thank you for shopping with Wujewels! We are committed to providing you with a seamless shopping experience, and this Shipping Policy outlines the details regarding the shipment of your order.
Shipping Destinations
We ship to USA only.
Processing Time
- All orders are processed within 1-2 business days after receiving your order confirmation email.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a notification once your order has been shipped.
Shipping Rates:
We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
Estimated delivery times:
- Domestic standard Shipping (US): 3-7 business days;
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track the status of your shipment through our carrier’s website.
Customs, Duties, and Taxes
International orders may be subject to import duties and taxes, which are imposed once a shipment reaches your country. These fees are the responsibility of the recipient. Please check with your local customs office for more information.
Lost or Delayed Packages
If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue promptly.
Questions?
For any questions regarding our shipping policy or if you need further assistance, please reach out to our customer service team at [email protected].